4864 State Route 52, P.O. Box 398
Jeffersonville, NY 12748
Telephone: (845) 482-4000
Telephone Banking: (888) 216-2265
Fax: (845) 482-3544
Fax for Loan Applications: (845) 482-3534
For general questions or comments, please e-mail firstname.lastname@example.org. However, e-mail is not necessarily secure against interception. So, if your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, please contact your local branch or the main office during normal business hours at (845) 482-4000.
Mortgage Servicing Complaints: To contact our Loan Servicing Department during business hours, please call (845) 482-4000 or (888) 216-2265, dial 0, and ask for the Loan Servicing Department.
To mail in deposits, please send them to: Jeff Bank, PO Box 398, Jeffersonville, NY 12748
If you have questions or your MasterCard Debit Card is lost or stolen, call: (800) 472-3272, (845) 482-4000, or any one of our branches.
To activate your MasterCard Debit Card or change your PIN, call: (800) 992-3808.
To contact Fraud Monitoring about a case number, call (844) 682-4502 or (877) 253-8964.
If your VISA Credit Card is lost or stolen, call: (800) 558-3424.
Jeff Bank is registered with the Superintendent of the New York State Department of Financial Services. You may file complaints and obtain further information by contacting the New York State Department of Financial Services Customer Assistance Unit at 1-800-342-3736 or by visiting the Department’s website at www.dfs.ny.gov.